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SensorPro

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About SensorPro

SensorPro is a complete Marketing automation platform to directly connect and engage with your customers. Made and hosted in the EU.

Sensorpro is trusted by top brands and Governments for customer messaging and feedback. With customers like IHG, WD40, Container Stores and Volkers Wessels.

SensorPro Company History

Founded 2001 with a HQ in Ireland, Sensorpro was built using the .NET C# framework designed to run in the cloud or on-premise. The founders previously built Payments platform Cashbook.com which was sold for 60m.

In 2004, Sensorpro signed an agreement with US ERP firm EPICOR who continue to deploy the platform worldwide. In 2006, Sensorpro partnered with Epsilon Interactive who include the Survey platform as part of their offering.

Sensorpro continued to build out partnerships with Salesforce, Sitecore and hotels specialist Avvio. In 2018 Sensorpro was appointed by the Crown Commercial Services as a GCLOUD framework supplier for Citizen messaging and feedback applications.

Products and services

KEY BENEFITS

  • Rapid on-boarding.
  • Direct Customer engagement using email and surveys at scale.
  • Easily act on campaign metrics like email opens & survey responses.
  • Familiar and easy to use tools for your Marketing team.
  • High-volume email sending & survey response collection.
  • REST API integrating with business tools you already know.
  • Dedicated Ironport sending infrastructure.
  • Marketing automation tools that increase productivity & agility.
Security and GDPR

  • Strong security with role management & encryption options.
  • GDPR module.
  • ISO27001 Data center.
  • Data at rest encryption option.
  • Free GDPR Signup forms with welcome emails.
Pricing

  • Free for up to 2,500 subscribers.
  • First survey free.
  • Payment plans for Pay as you go, annual plan or on-premise licence.
EMAIL FEATURES

  • GDPR module with signup forms in multiple languages.
  • Responsive email templates.
  • Subscriber Import wizard.
  • Subscriber dashboard shows all key metrics.
  • Manage hard bounces & opt-outs.
  • Automatic welcome emails for subscriber signups
  • Easy to use drag & drop editor with templates.
  • Email personalization & dynamic content.
  • List segmentation using contact data or campaign metrics.
  • A/B Split Testing for email campaigns.
  • Trigger, transactional and welcome emails.
  • CRM database.
  • Schedule email & SMS sending.
  • Upload & manage PDF documents and images.
  • Resize, crop and manage images.
  • Campaign metrics show opens, clicks & location at subscriber level.
  • Export campaign metrics as PDF.
  • Sender reputation tools for DKIM, SPF and DMARC.
  • REST API for contact management & email sending.
SURVEYS AND FORMS

  • Survey templates like Net Promoter Score (NPS), Customer support & Email polls.
  • Drag & Drop survey editor.
  • 25+ Question types with responsive options.
  • Question library.
  • Coupon fulfillment.
  • Personalize survey from email or parameters
  • Email suppression capability.
  • Theme selector with configurable styles.
  • Text piping & Answer filtering.
  • Skip logic, Question branching & Randomize answers.
  • Automated rule-based data exports.
  • Encrypted exports.
  • Email autoresponders for Scorecard & NPS Surveys.
  • Cross tab reporting.
  • Text sentiment analysis & tag cloud.
  • Export survey results as PDF.
  • REST API to act on Survey & form response.
  • GDPR: Anonymize results and data retention options.

Screenshots

General Info and Links

Information and links for SensorPro

Website: sensorpro.net
Twitter: @sensorpro
Employees:
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